Regulation

Canada – ‘Lions Gate Canada’ and ‘Lions Gate Underwriting’ are trading styles of BMS Canada Risk Services Ltd, which is a licensed Canadian insurance broker. Registered in Ontario 863268157.

Latin America – ‘Lions Gate Latin America and Caribbean’ and ‘Lions Gate Underwriting’ are trading styles of BMS Latin America LLC, which is a licensed reinsurance broker, based in Miami. BMS Latin America is a wholly owned subsidiary of BMS Intermediaries Inc - a US licensed reinsurance broker registered in Texas 1563027.

BMS Group Ltd is a London based Lloyd’s broker authorised and regulated by the Financial Conduct Authority (Firm Registration Number 309686)


Complaints

In the event that you wish to make a complaint you should contact the office you dealt with, contact information for all of our offices can be located on the contact pages. Should you remain dissatisfied with the response that you receive from us, you may, if the matter relates to a Lloyd’s policy, refer your complaint to them. Lloyd’s will investigate the matter and provide a final response. Lloyd’s contact details are as follows:

Lloyd’s
One Lime Street
London EC3M 7HA
Email: complaints@lloyds.com
Telephone: +44 (0)20 7327 5693
Fax: +44 (0)20 7327 5225
Website: www.lloyds.com/complaints

Lloyd’s Brussels
Service Manager (Complaints team)
Lloyd’s Insurance Company S.A
Bastion Tower
Marsveldplein 5
1050 Brussels (Belgium)
Telephone: + 32 (0)2 227 39 40
Email: lloydsbrussels.complaints@lloyds.com